hypreom

Privacy Policy

Privacy Policy

Effective Date: October 10, 2026
Website: https://hypreom.co.za
Contact Email: info@hypreom.co.za

1. Introduction & Regulatory Framework

Hypreom (“we,” “us,” or “our”) provides enterprise telematics, IoT asset tracking, loss prevention systems, SARS diesel rebate compliance engines, and ESG operational data platforms across South Africa. We are committed to preserving the privacy, confidentiality, and security of all personal, technical, and operational data collected through our website, web applications, customer portals, and IoT hardware integrations.

This Privacy Policy is drafted in strict compliance with the Protection of Personal Information Act (POPIA) of South Africa (Act No. 4 of 2013), taking into account the lawful processing principles of personal and corporate data.

2. Information We Collect

A. Personal & Corporate Contact Data

When you register an account, inquire about our telematics platforms, request consultations, or subscribe to updates, we collect:

  • Contact Details: Full name, business email address (info@hypreom.co.za), mobile and landline phone numbers.
  • Corporate Details: Company name, registration number, physical address, industry sector (mining, forestry, or agriculture), and tax/VAT compliance identifiers.
  • Account Access Credentials: Usernames, encrypted passwords, authentication tokens, and user role profiles.

B. Telematics, IoT, & Operational Data

Due to the nature of our solutions in monitoring diesel usage, calculating SARS tax refunds, and securing assets against loss, our hardware and software systems automatically log operational data:

  • Asset & Equipment Identification: Machine IDs, serial numbers, engine types, VIN numbers, and asset classifications.
  • Geospatial & Telemetry Data: Real-time and historical GPS locations, geofencing logs, speed, route histories, and operational stops.
  • Fuel & Engine Diagnostics: Tank telemetry levels, fuel consumption rates, engine running hours, idling timestamps, flow meter readings, and fault codes.
  • Rebate & Audit Compliance Logs: Session logs, operator activity records, daily dispatch allocations, and SARS rebate calculation documentation.

C. Website Usage, Comments, Forms, & Media

  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam and fraud detection.
  • Gravatar: An anonymized string created from your email address may be provided to the Gravatar service to verify usage. The Gravatar privacy policy is available at https://automattic.com/privacy/. Upon comment approval, your profile picture is visible to the public.
  • Media Uploads: If you upload images or documents to the site or portal, avoid uploading files containing embedded location data (EXIF GPS) or confidential internal operator details. Visitors to the site can download and extract location data from public images.

3. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies to enhance navigation, secure sessions, and save user preferences.

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These exist for your convenience so that you do not have to fill in your details again. These cookies persist for one year.
  • Authentication & Login Cookies: When you log into our platform or client portal, a temporary cookie determines whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Upon logging in, cookies save your session information and screen display choices. Login cookies persist for two days, and screen option cookies last for one year. Selecting “Remember Me” retains your login for two weeks. Logging out removes all login cookies.
  • Content Editing Cookies: Editing or publishing an article or post sets an additional cookie in your browser indicating the post ID of the edited item. It expires after 1 day.

4. Embedded Content from External Websites

Articles, tools, or dashboard previews on this site may feature embedded content (e.g., maps, analytical charts, external media, video guides). Embedded content from third-party sites behaves in the exact same manner as if the visitor has visited that external website directly.

These external sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, particularly if you have an active account and are logged into that third-party platform.

5. Lawful Purpose & Use of Collected Data (POPIA Section 11)

We process personal, operational, and telematics data strictly for legitimate operational purposes:

  1. Service Provisioning: Configuring telematics hardware, streaming live IoT metrics, and presenting dashboard analytics.
  2. Rebate Compliance: Generating audit-ready SARS diesel rebate reports and verifying tax compliance documentation.
  3. Loss Prevention & Alerting: Monitoring fuel anomalies, detecting unauthorized fuel siphoning, and generating automated security alerts.
  4. Customer Communication: Responding to inquiries sent to info@hypreom.co.za, sending operational service updates, and issuing technical notices.
  5. System Security: Preventing unauthorized system access, mitigating Cybersecurity risks, and preserving database integrity.

6. Strict Non-Disclosure & Data Sharing Policy

We do not sell, rent, lease, trade, or monetize your personal or telematics data to any commercial third parties.

Data sharing is restricted strictly to the following scenarios:

  • Authorized Technical Service Providers: Secure cloud infrastructure providers, database hosts, and automated spam/security detection tools operating under strict non-disclosure contracts.
  • Regulatory & Legal Mandates: Official requests from South African government bodies, tax authorities (SARS), law enforcement, or regulatory agencies when required by legislation or court order.
  • System Operations: Administrative password reset emails will include your IP address to verify request authenticity.

7. Data Storage, Security, & Retention Period

We enforce technical, physical, and organizational security measures (including encryption at rest and in transit, access controls, and firewall protections) to safeguard your data against loss, unauthorized access, or disclosure.

  • Telematics & Account Data: Operational logs and account records are retained for as long as your enterprise agreement remains active, and for any mandatory legal period required for tax/SARS compliance auditing.
  • Website Comments: Comments and associated metadata are stored indefinitely to enable automated approval of follow-up comments.
  • User Profile Data: For registered users, we store all personal information submitted in their user profile. Users can inspect, modify, or delete their profile information at any time (usernames cannot be modified). Site administrators also retain administrative access to manage these profiles.

8. Your Data Rights under POPIA

Subject to statutory conditions and audit preservation mandates, you hold the following rights:

  • Right to Access: Request confirmation of whether we hold personal information about you and obtain a copy of such records.
  • Right to Rectification: Request correction or updating of inaccurate, outdated, or incomplete data.
  • Right to Object / Erasure: Request destruction, deletion, or restriction of personal data no longer required for legitimate processing or legal retention.

To exercise any of these rights or ask questions regarding POPIA compliance, contact us directly at info@hypreom.co.za.

9. Contact Details

For any questions, compliance requests, or support regarding this policy, reach out to us at: